terms and conditions
Effective Date: 19th February 2025
Company Name: DJ Success Group Ltd (Trading as Doug Joines)
Website: www.dougjoines.com
By using our website, attending an event, or purchasing a product or service from Doug Joines, you agree to the terms and conditions outlined below. If you do not agree, please do not proceed with using our services or products.
1. Event Participation and Disclaimers
All participants attending any in-person events (e.g., firewalking, LEGO walking, glass walking, arrow breaking, or team talks) are required to sign a physical disclaimer before participating. Failure to do so will result in being unable to take part.
Activities involve risk. While all safety measures are taken, participants attend at their own risk and agree that neither Doug Joines nor associated event partners are liable for injury or damage.
All participation is voluntary, and individuals are encouraged to assess their own physical and mental readiness before attending.
2. Products and Services Disclaimer
Our services, including digital downloads, videos, coaching, and events, are intended for informational and educational purposes only. They are not a substitute for medical, legal, or professional advice.
Any guidance provided reflects personal beliefs, opinions, and methods. Results are not guaranteed and may vary from person to person.
You must be 18 years or older to attend events, download digital products, or access coaching services.
3. License and Use of Digital Products
When purchasing a digital product, you are granted a non-transferable, non-exclusive license for personal use only. Sharing, reselling, or distributing content without permission is strictly prohibited.
Intellectual property rights, including content from videos, digital downloads, and training materials, remain the property of Doug Joines and may not be replicated or repurposed without written consent.
4. Refund Policy
Digital products are non-refundable once downloaded or accessed.
Event bookings are non-refundable unless the event is cancelled by Doug Joines. Transfers to future events may be permitted at our discretion.
Coaching sessions must be cancelled with 48 hours’ notice to avoid being charged.
5. Technology Requirements
We are not responsible for technical issues on your end that prevent access to digital products. Refunds will not be provided for such issues.
6. Liability and Warranties
Participation in physical events carries inherent risks. While safety measures are in place, attendees assume full responsibility for any injury or harm experienced during the event.
We provide all services and products “as is” with no express or implied warranties of performance or outcomes. We are not liable for any indirect or consequential damages.
7. Data Collection and Privacy
By using our website or opting into digital products, you agree to the collection of your personal data (name, email, phone number) for communication purposes.
We respect your privacy and comply with GDPR. Your information will never be sold or shared with third parties without consent.
You can unsubscribe from email communications at any time by clicking the link in our emails or contacting us directly.
8. Minors
We do not knowingly collect information from individuals under 18. If such data is inadvertently collected, it will be deleted upon discovery.
9. General
These Terms and Conditions are governed by the laws of England. Any disputes will be resolved in English courts.
10. Collaboration with UK Firewalk
Doug Joines and DJ Success Group Ltd work closely with UK Firewalk to deliver certain firewalking events and experiences. By participating in these events, you acknowledge and agree that additional terms and safety procedures from UK Firewalk may apply. These will be provided before the event, and participants are required to review and accept them to attend.
For more information, please refer to UK Firewalk’s Terms and Conditions or contact us for details.
Privacy Policy
Effective Date: 19th February 2025
This Privacy Policy outlines how DJ Success Group Ltd (“Doug Joines”) collects, uses, and protects your personal information.
Information We Collect
Contact Information: Name, email address, phone number, company name (if applicable).
Event Participation: Signed disclaimers and waivers collected in person.
Website Data: Cookies, IP addresses, and usage analytics (see Cookie Policy).
How We Use Your Information
To provide event details, digital downloads, and coaching services.
To send marketing emails, newsletters, and special offers (only with consent).
To respond to enquiries and provide customer support.
Data Protection
Your data is securely stored and only accessible to authorised personnel.
We will not share your data with third parties without your explicit consent, except where required by law.
Your Rights
You have the right to access, amend, or delete your personal data.
You may unsubscribe from emails at any time using the link provided in communications.
For any privacy-related queries, please contact us at: info@dougjoines.com
Cookie Policy
Effective Date: 19th February 2025
We use cookies on our website to enhance user experience, track usage patterns, and deliver relevant content. By using our website, you consent to the use of cookies.
Essential Cookies: Required for website functionality.
Analytics Cookies: Help us understand website usage (Google Analytics).
Marketing Cookies: Allow us to personalise ads and promotions.
You can manage cookie preferences in your browser settings.
Disclaimer
All services and products provided by Doug Joines are for educational and entertainment purposes only.
Results may vary. We do not guarantee specific outcomes from coaching, events, or digital products.
Our services are not a substitute for professional medical, legal, or financial advice. Please consult the appropriate professional if needed.
Contact Information
For any questions regarding our legal policies, please contact:
📧 Email: info@dougjoines.com
🌍 Website: www.dougjoines.com